HHGregg Consumer Complaint Support Tickets All Reviews

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HHGregg Consumer Complaint Reviews

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  • Dishwasher credit review



    I purchased a dishwasher from hhgregg after being told it could be delivered the next day. Next day turned into a promise of 4 days later. Then found out they had no idea when they could ever deliver it. They promised to refund my credit card the purchase price of $1,020. Then they said they processed the refund. It still has not been processed. They sold a product they could not deliver and now are stalling to give me my money back. I had to file a dispute with my credit card company to have them go after my refund. This company is bad news. I will never purchase anything from... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • Scheduling of install and delivery



    Installation and delivery were scheduled for a 3 hour window 10:30pm - 1:30pm. Was called by their customer service department at 1:35PM to state delivery person was delayed this morning and now scheduled for 2:30pm -5:30pm. There is no reason why I could not have been notified earlier and need to reschedule afternoon appointment due to their disregard to people's schedules. Poor customer service. Will not making appliance purchases planned for late summer, early fall from them. Sorry HHGreg you just lost several thousands of dollars and will let friends and family know of my... More...
    (Shopping, Chain Stores)
  • Worst company



    hhgreg has the worst customer service ever. i recently made a purchase for washer and dryer from your Matthews, nc Store. i purchase a brand new dryer,and the washer was open box, but i was told it never been displayed or sold to anyone. before i made a purchase, i inspected the washer, and it was in mint condition. i scheduled my delivery for march 19th. i never received my delivery, and when i called to inquire, i was told my order was sold to someone else, and that model been discontinued, and there are no more new washer and dryers in stock. when i spoke to store manager, he rudely... More...
    (Miscellaneous)


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