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HHGregg Consumer Complaint Complaint - hhgregg/sold us old stained mattress - Tempupedic
HHGregg Consumer Complaint Complaint

HHGregg Consumer Complaint Complaint

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hhgregg/sold us old stained mattress - Tempupedic


We purchased a tempurpedic mattress for our spare bedroom from the clearance section.The mattress is a twin size,mattress only,we paid $400. for it (a lot more than we should have) We weren't sure about a foam mattress,the salesman assured us it came with a full warranty,and a 120 day trail.We assumed that meant we could return it.After 3 days we were sure we could not sleep on this mattress,we called our salesman and he said they did not return mattresses.He gave us an 800 phone number to call and said we would have to deal with their customer sevice department.DONT DO BUSINESS WITH THIS COMPANY! Other retailers will take mattresses back and refund your money.I spent an hour on the phone with customer service ,only to be told I would be contacted within 5 business days by some other department.


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