HHGregg Consumer Complaint Support Ticket

Mold Infested Dryer - Affinity Washer and Gas Dryer

Created By: Jaymah's Picture Jaymah Last Reply: Jaymah's Picture Jaymah
Priority Level: [Emergency] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: General Replies: 0
Product: Affinity Washer and Gas Dryer

We purchased an Affinity washer & gas dryer from HHgregg May 2010. The dryer is full of mold the repairman states takes at least 2 years to develop and the dryer appears to have been in a flood. It obviously didnt occur in my home as our house is built on a hill. The repairman states it probably occurred in the warehouse where the company stored the appliances but Frigidaire corp and HHgregg have refused to exchange or replace the dryer as warranties don't cover mold. This is a devasting health hazard and could cause extensive damage to our home.


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