Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
HHGregg Consumer Complaint Support Ticket - Worst company

HHGregg Consumer Complaint Support Ticket

Worst company

Created By: bamar79's Picture bamar79 Last Reply: bamar79's Picture bamar79
Priority Level: [Emergency] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: General Replies: 0

hhgreg has the worst customer service ever. i recently made a purchase for washer and dryer from your Matthews, nc Store. i purchase a brand new dryer,and the washer was open box, but i was told it never been displayed or sold to anyone. before i made a purchase, i inspected the washer, and it was in mint condition. i scheduled my delivery for march 19th. i never received my delivery, and when i called to inquire, i was told my order was sold to someone else, and that model been discontinued, and there are no more new washer and dryers in stock. when i spoke to store manager, he rudely said," either you take used merchandise or cancel the order"

finally they sent me a floor model washer and dryer ( full of scratches ). i spoke to the store manager, and he said there are no options for me. i filed a complaint with Hhgreg's consumer affairs department, i spoke to Debra katra and her manager danna several times. they were no help at all. i was given an option again and again to cancel my order. when i made my purchase, i spent the whole day to purchase. why did i have to do it again. then ms katra said, i can buy the model which replaced my order, and i have to pay the difference of about $1500 more on top of what I've already paid. i wasted almost a month to resolve this issue, seems like No one cares. Ms Katra said carelesly to file a complaint with the CEO. there is too much to say, and cant even type all that. bottom line is, i would recomend every single person i know , not to shop at Hhgreg. we as a consumer have many choice.i am willing to provide more info if there is anyone out there from Hhgreg, who cares about consumers, Give me a call@ 917-687-9980 to talk in detail


Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More HHGregg Consumer Complaint Reviews and Complaints More HHGregg Consumer Complaint reviews, complaints, compliments and support tickets

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge

Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More HHGregg Consumer Complaint reviews and tickets

Similar reviews and tickets


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team